Monday, May 5, 2014

The Best Customer Service

After helping my mom move this weekend, I really needed to do something for me. I've slowly been expanding my nail polish/makeup/being a lady collection, and I wanted to pick something to pamper myself after working so hard! I chose two CoverGirl products - Coral Silk nail polish and Professional Super Thick Lash Mascara in Black. (Both were on sale, score!) 

I went to check out, and while the mascara rang up as its sale price, the nail polish did not. I hate being that customer, but I wanted my sale! I said something to the cashier, he did his official price check thing, and said that he would give me the nail polish for free for my trouble! 

I've been in a similar situation before and had it turn out very differently. Instead of checking the price, I've had cashiers argue with me and tell me that I was simply wrong about the listed price. (I'm a bargain shopper; if I pick up an item that's listed on sale, I remember!) I've had cashiers adjust the price, but never just give me the product for free. Shout out to the nice man at Kroger for absolutely making my day! 


  1. Thats awesome!!! What a nice guy! Everyone is usually mean to me when I say that ha!

  2. I always love good customer service. I don't know if they realize how much they can make my day so much better by just being super nice for like 5 seconds!

  3. Aww that's awesome! Way to go Kroger!